Privacy Policy
Who we are
Welcome to the modishaura.com website (the “Site”) operated by Modish Aura (Pvt) Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information. It also describes the steps we take to secure your personal information and your options regarding its collection, use, and disclosure. By visiting the Site directly or through another site, you accept the practices described in this Policy.
Data Protection and Privacy
Data protection is a matter of trust, and your privacy is important to us. We will only use your name and other information that relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
Collection of Information
We may collect various pieces of information if you seek to place an order for a product with us on the Site. The types of personal information we collect include, but are not limited to:
- Identity data: your name, gender, date of birth
- Contact data: billing address, delivery address, email address, phone numbers
- Payment details: payment card details or bank account details
- Technical data: IP address, login data, browser type and version, time zone setting, device information, operating system and platform
- Profile data: username and password, orders, interests, preferences, feedback, and survey responses
- Usage data: how you use the Site, products, and services, including the time spent on the Site, items searched for, access times and dates, and other similar statistics
Use of Your Information
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website. This includes:
Processing Your Orders
- Process orders you submit through the Site
- Deliver the products you have purchased through the Site
- Update you on the delivery of the products
- Provide customer support for your orders
- Verify and carry out payment transactions
Providing Services
- Facilitate your use of the services or access to the Site
- Administer your account with us
- Respond to your queries, feedback, claims, or disputes
- Display your name, username, or profile on the Site
Marketing and Advertising
- Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information)
- Send you marketing or promotional information about products and services on the Site (provided you have opted to receive such information)
- Help us conduct marketing and advertising
Legal and Operational Purposes
- Ascertain your identity in connection with fraud detection purposes
- Compare information and verify with third parties to ensure the information is accurate
- Process any complaints, feedback, enforcement action you may have lodged with us
- Produce statistics and research for internal and statutory reporting
- Store, host, back up your personal data
- Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission, or misconduct
Analytics, Research, Business, and Development
- Understand your user experience on the Site
- Improve the layout or content of the pages of the Site
- Conduct surveys and research on our users’ demographics and behavior
- Conduct data analysis, testing, and research
Cookies
We or our authorized service providers may use cookies, web beacons, and other similar technologies in connection with your use of the Site. Cookies are small text files stored on your device that help us recognize your browser and device. They allow us to provide features such as personalized recommendations and to improve the user experience. You can control the use of cookies through your browser settings.
Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We continuously review and enhance our security measures.
Your Rights
You have the right to request access to the personal data we hold about you, and to request that we correct any inaccuracies. You may also ask us to stop using your personal data for direct marketing purposes at any time. Additionally, you have the right to request the deletion of your personal data by contacting our customer services.
Minors
We do not sell products to minors, i.e., individuals below the age of 18, on the Site and we do not knowingly collect any personal data relating to minors. If you allow a minor to use the Site through your account, you consent to the processing of the minor’s personal data and accept responsibility for their actions.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Site. You are advised to check this Privacy Policy periodically for updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
By using the Site, you agree to the terms of this Privacy Policy.
